Project Manager Support

SESO

SESO

Customer Service, Operations
Monterrey, Nuevo Leon, Mexico · Remote
Posted on Mar 15, 2024

American farmers have made tremendous technology advancements through hardware improvements and investments in precision agriculture. However, when it comes to the back-office, most farms are decades behind, relying on spreadsheets, filing cabinets, and decades-old on-prem software to recruit, manage, and pay their workforce. Seso is addressing this problem by modernizing the back-office for the farm.

Our mission is to build the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. We are addressing American farmers’ biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform streamlines and automates the hiring process for farms and seamlessly integrates their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time.

Seso has raised over $60M from Tier I investors including Index, Founders Fund, and Mary Meeker at Bond, and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz's American Dynamism 50.

About the Role

At Seso, our Project Managers team ensures a great customer and worker experience throughout the visa processing cycle. They are responsible for achieving and improving Worker-On-Time arrival, and managing customer relationships and expectation handling.

As a Project Manager Support, you will give leverage to our PMs by helping with day-to-day tasks, mainly related to data entry, upload, and operational problem solving.

Location:
Hybrid in Monterrey. We normally spend two days per week at the office.

Fluency in Spanish and English is required.

Responsibilities


Data Entry / Data Gathering

    • Seso uses multiple systems (i.e government websites and proprietary platforms) to enhance our operations; you will be responsible for interacting with and feeding these platforms with manual or semi automatic tools.
    • You will be consolidating data from different sources to effectively push operations forward.

Data Quality Control / Data cleansing

    • You will operate tools that clean data and verify errors, to make sure data is inputted on time, in the right format, and in a complete way. You will manage incomplete data sets and make sure data is collected on time.

PM support.Support in tasks related to both preventive and reactive communication with our clients to set expectations.

    • Support in tasks related to cross-communication within internal teams.
    • Weekly monitoring of project statuses, making emphasis in changes in requirements, lists, timings, and consular availability.
    • Assist in the preparation of project presentations and status reports

Continuous Improvement

    • We are always learning and improving. You will contribute by observing, identifying improvement opportunities, and giving feedback to PMs.

Skillset

  • 1+ years of experience in data entry, administrative support or similar roles in startups or other fast-paced environments.
  • Exceptional organizational skills and a keen attention to detail.
  • Medium proficiency in Excel, Google Sheets, Airtable or other data related software.
  • Strong ability to prioritize and manage multiple tasks simultaneously.
  • Excellent communication skills and the ability to collaborate effectively within a team.
  • Fluency in Spanish and English is required.
  • University degree preferred.

Benefits

  • Talented and fun teammates who don't take themselves too seriously
  • Competitive Salary and Benefits
  • Budget and support for personal development
  • Unlimited PTO
  • Work in a fast-paced silicon valley environment
  • Company sponsored team events

Diversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.