Work with the world's top founders

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in Miami, NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

As a Dispatcher within the customer care department, you will be a key dispatch team member. Your role focuses on three main areas: overseeing real-time deliveries, maintaining continuous communication with providers, and collaborating effectively with internal departments. This role operates in a fast-paced environment with constant improvements and frequent company standards and procedures adjustments.

You will report directly to the Customer Experience Manager.

Shift Schedule: 5 days per week, 9 hours per day, including a 1-hour paid lunch break. The final schedule to be determined.

What You'll Do:

• Effectively assign and monitor deliveries, ensuring all drivers are dispatched on time and according to schedule
• Maintain ongoing communication with vendors and relevant teams to convey updates, changes, and instructions
• Utilize various technologies to ensure orders arrive on time and address any adjustments immediately
• Ensure that all dispatch activities comply with company policies and industry standards
• Maintain detailed records of deliveries, order statuses, and communications for effective tracking and analysis
  
  
  
  
  

What You Bring:

• Proven experience in a dispatch or similar role, preferably in the food industry
• Strong verbal and written communication skills, with the ability to clearly articulate information and instruction
• Exceptional organizational skills with the ability to handle multiple tasks and prioritize effectively in a fast-paced environment
• Proactive in identifying opportunities and implementing continuous improvements
• Work effectively in a remote team while maintaining a positive and collaborative attitude
• Excellent interpersonal skills, strong problem-solving abilities, and a true team player who is approachable and always ready to assist
• HubSpot experience is an advantage!
• Fluent in English; proficiency in Spanish is a plus
• You have a(n):
• Private working space with a steady internet connection
• Computer or laptop
• Keyboard and mouse, working webcam and headset with a microphone
• Primary 24” computer monitor
• Additional 24” computer monitor (preferred)
  
  
  
  
  

What We Offer:

• Strong & Competitive Compensation Package
• Flexible/Remote work environment
• Paid Time Off Policy
• Friendly environment where you can reach your full potential and grow your career
• Challenging tasks to help you evolve as a professional
• Open minded teams for innovation and self growth
• Work from home for better work/life balance
  
  
  
  
  

Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.