Lead Product Designer - Marketplace

Outdoorsy

Outdoorsy

Product, Design
United States
Posted on Jul 27, 2024

About Outdoorsy

Since 2015, Outdoorsy Holdings has pioneered access to the outdoors by creating the world's leading outdoor travel ecosystem. Millions of guests rust Outdoorsy to help them create lifelong family memories and partners rely on their products and innovations to grow their business and provide life changing sources of revenue.

Outdoorsy's businesses include Outdoorsy.com, the largest outdoor travel and hospitality marketplace; the Outdoorsy Destination Network, a portfolio of campgrounds and glamping retreats in the backyard of our nation's most beautiful landscapes; Roamly, its proprietary insurtech that underpins Outdoorsy and serves as a transformative insurance platform to power global marketplaces.

At Outdoorsy, we are driven by a profound commitment to reconnect people with nature and foster deeper interpersonal connections. 2023 marked a milestone for us as we achieved profitability, and we are currently experiencing a robust multi-year growth rate of 175%. In 2024, we anticipate surpassing $3 billion in transactions. Our success story includes celebrating over 1 million trips and more than 7 million booked travel days as of June. Roamly's growth trajectory is equally as impressive, boasting an annual increase of over 100% and accumulating over $54 million in written premiums on its platform. The recent launch of Roamly RAC, our open API platform, is set to revolutionize the market. It offers a comprehensive digital insurance suite for marketplaces, enterprises, and dealerships in the RV and boating sectors, as well as insurance carriers looking to cater to consumer markets with advanced digital solutions.

Outdoorsy's businesses are united by a long-term mission to restore our relationship with the outdoors, and each other.

Who are you?

You are passionate about designing products and consumer experiences two-sided marketplaces, outdoor travel or recreation. You intuitively know (or will obsessively seek to understand) what our guests and hosts want in well-designed product experiences. You have a history of winning and have designed great product experiences. With a proven history of creating exceptional product experiences, you can find a way to translate ideas to deployments.

You are a leader who attracts top talent. At Outdoorsy we follow a hiring concept called 'Bar Raiser' where each hire is better than our last and any new hire attracts people better then themselves. You are obsessed with something (we can't wait to find out what that is!), something you can't stop thinking about and you continually make progress in this area.

You have a track record of success in both startups and larger growth-focused tech companies. This role demands creative ideation and rapid execution, requiring the ability to be dynamic and rigorous without being overly concerned about the process or outputs.

If you've ever felt you wanted to build the next AllTrails, or REI, then you are in our zone. At Outdoorsy you will discover, pitch, and lead projects. our focus will be on transformation, using design as a tool to hone product strategy decisions and ensure Outdoorsy delivers coherent and compelling experiences across products.

What you'll do at Outdoorsy:

  • Ideate, design, and deploy the future of Outdoory’s end-to-end customer experience.
  • Present and defend your vision and rationale behind all design decisions to stakeholders and your team, which are based on the pillar’s roadmap, as well as your own design thinking and fundamental principles.
  • Lead your own and/or participate in user research, gather insights, and translate findings into actionable design solutions
  • Maintain exceptional execution and refinement, establishing a standard of design excellence for the team.
  • Express your ideas by delivering models, information architecture, flows, wireframes, low and high-fidelity mock-ups, and other design deliverables including clickable/animated prototypes.
  • Partner with our Growth Squad to use a variety of testing methods to gather qualitative and quantitative data, to identify common pain points, feature enhancements, or new products.
  • Make the unknowns known by leading grassroots research initiatives to inform design decisions.
  • Partner closely with Marketing (Brand and Creative) to ensure designs are on-brand and are in alignment with marketing objectives.
  • Engage with the content team early to help craft a successful go-to-market strategy.
  • Contribute to the success of other designers. Provide feedback and direction on their work while maintaining your own portfolio of work. Be hands-on and lead by example.
  • Drive innovation and design thinking, ensuring that all design initiatives are optimized for actionable outcomes.
  • Contribute to our Bonfire design systems to ensure brand consistency and scalability across products.
  • Stay abreast of emerging technologies and design trends, like how to deploy AI, and integrate innovative solutions into digital strategies.