Director of Mortgage Compliance & Risk



Stamford, CT, USA · Seattle, WA, USA
Posted on Thursday, March 9, 2023

About Tomo

Tomo believes the joy and promise of a new home should never be overshadowed by the hassle of buying one. We’re on a mission to reinvent home buying—beginning with a simpler, faster, and less expensive mortgage experience. By empowering homebuyers with technology and transparency, we’re fundamentally changing the way people buy homes.

The elevator pitch...

The Director of Mortgage Compliance & Risk is responsible for Tomo Mortgage’s compliance management system and for shepherding compliance activities and initiatives that are part of it. The Director of Mortgage Compliance & Risk serves as a subject matter expert on compliance topics at Tomo and with support from the Legal team helps teammates at Tomo make the right decisions to optimize our approach to risk across the company. This involves applying his or her expertise to novel ideas as we transform the mortgage process to deliver a better experience to our customers. The Head of Risk Compliance works not only internally but also with external parties such as service providers and regulatory agencies. This includes managing regulatory examinations from start to finish. This role reports to Tomo’s COO.

This role is based in our Seattle, WA or Stamford, CT Office Monday - Wednesday and remote optional Thursday & Friday.

The things you'll be doing...
  • Develop the company’s compliance programs, lead their execution, and assess their effectiveness
  • Compile, maintain, track, and report compliance data and prepare regular compliance updates and reports for internal and/or external review
  • Remain current on all federal, state, agency and investor compliance requirements and upcoming changes that impact Tomo in particular and the mortgage industry as a whole
  • Maintain and review policies, procedures, and practices to ensure (1) satisfaction of Tomo’s compliance requirements and standards for doing business and (2) that they are up-to-date
  • Develop and in some cases deliver materials for training programs, as well as assessing awareness and adherence to compliance requirements
  • Assess the effectiveness of training via control systems, such as automated call monitoring and internal audits, and update procedures and policies regularly as a result of findings
  • Partner with mortgage operations and product management to identify and prioritize areas for improvement
  • Advise on day-to-day compliance matters and serve as an expert resource for the product, marketing, and mortgage teams as well as other stakeholders
  • Investigate and respond to all inquiries or complaints from investors and state and federal regulators and agencies (HUD, CFPB, etc.), including audits and examinations
  • Oversee the company’s preparation for all investor, agency, state and federal examinations and act as the company’s designated contact for all state and federal examiners
  • Oversee additional areas of responsibility, including vendor management, HMDA, advertising and social media, and AML
  • Oversee the operations of the compliance team including assessing the need for additional hiring and managing any hires as direct reports
  • Oversee the selection process of partners and vendors to support compliance efforts
The things you’re exceptional at…
  • At least 5-8 years of recent and applicable residential mortgage compliance experience
  • Strong preference for experience in-house at a mortgage lender
  • Strong preference for experience at a fast-growing, consumer-direct, and/or tech-enabled mortgage lender
  • Experience with an industry accepted LOS system, such as Byte
  • A blend of creativity and pragmatism to support Tomo as we innovate in mortgage
  • A passion for putting the needs of our homebuyer customers first, even if we have other stakeholders who matter as well
  • Ability to work collaboratively both internally and externally using clear and concise verbal and written communications
  • Experience supervising audits and examinations
  • Must have specialized knowledge of mortgage laws and regulations including, but not limited to TILA, TRID, ECOA, Fair Housing Act, HMDA, Fair Lending, NMLS/Licensing, High Cost statutes, RESPA, AML/BSA,FCRA/FACTA, Privacy, UDAAP, SAFE, Regulation Z , and CCPA
The expected annual compensation for this position will be between
$175,000$215,000 USD

We care a lot about our Team…

Just like our ideal of anticipating the needs of our customers, we strive to provide everything our Tomo Teammates need to be happy, healthy, and motivated. Our package includes:

  • Equity for all
  • Free Medical Insurance (HSA & FSA Options)
  • Free Dental Insurance
  • Free Vision Insurance
  • 4 fully remote weeks per year of your choosing (1/quarter)
  • Flexible PTO
  • Fully paid parental leave (4 or 12 weeks)
  • 401(k) Retirement Plan
  • Tomo Swag Bucks
  • Commuter Benefits… and more!
Tomo is an Equal Opportunity Employer
Tomo is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status