Executive Assistant
Tensor | Phone Call Automation
Location
SF Office
Employment Type
Full time
Location Type
On-site
Department
Business Operations
Compensation
- $98K – $140K • 0.15% – 0.86%
TLDR
We are hiring an Executive Assistant (EA) to partner with Neon’s leadership team and keep the company operating at high velocity. This role will manage critical scheduling, communications, and operational priorities so our executives can focus on scaling Neon. Ideal candidates are highly organized, thrive in ambiguity, and bring discretion, judgment, and startup hustle.
About us: join the team making life-saving drugs accessible
The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.
Over 50% of critical prescriptions are abandoned due to:
Cost barriers: Patients with high copays are 5x more likely to abandon treatment
Insurance maze: Complex prior authorizations block access
Logistical challenges: Coordinating medical visits for treatments
Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.
Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises.
Why join Neon?
Frighteningly ambitious: We’re not just idealists. We’re seasoned builders. On a mission to build a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises.
Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers.
Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution.
Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections.
Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes.
Career acceleration: Join early and grow rapidly with us as we scale toward category dominance in healthcare automation.
What’s unique about working here?
Mission-driven capitalists
We’re a rare blend of mission-driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system—and patients’ lives.
Working like athletes
Like athletes, we are constantly honing our craft to produce our best possible work.
We work with intention and humility. We support and challenge each other to be our best selves.
And as a team, we achieve goals together that would be impossible alone.
Frequent offsites
We spend one week every month offsite in beautiful places like Tahoe, Squamish, Mendocino, the Santa Cruz mountains, and Monterrey. We ship an incredible amount of product on these offsites. And we have a blast — climbing, swimming, surfing, and otherwise enjoying these beautiful places.
Rediscover the magic of coding late into the night, in the zone. Side by side with a team that—through their example of excellence—is inspiring you to reach your potential.
It’s not for everyone.
But if you long for an intense camaraderie that you can’t find elsewhere, then Neon is the place for you.
Jobs To Be Done
As an Executive Assistant, you will ensure our leadership team is operating at maximum leverage.
Calendar and scheduling: Manage complex calendars, travel, and logistics.
Information flow: Ensure executives are prepared with the right context for every meeting.
Operations support: Drive follow-ups, document notes, and manage critical tasks.
Event coordination: Plan leadership meetings, board meetings, and offsites.
Confidential projects: Handle sensitive initiatives with discretion and judgment.
EA DNA
Traits of a high-performing Neon Executive Assistant.
Hyper-organized: Masters complex scheduling and priorities.
Trusted partner: Exercises discretion and earns confidence from executives.
Proactive operator: Anticipates needs and solves problems before they surface.
Adaptable: Thrives in fast-moving, ambiguous environments.
Communicator: Clear, concise, and professional across written and verbal channels.
Experience
We’re looking for someone who has excelled in executive support roles at high-growth companies.
Prior experience supporting senior executives in a fast-paced environment.
Strong organizational and project management skills.
Comfort with ambiguous, dynamic priorities.
Startup experience preferred but not required.
Required Tools
You will be expected to leverage modern productivity and collaboration tools:
Scheduling and calendar management (Google Calendar, Calendly)
Productivity platforms (Notion, Asana, G Suite)
Communication tools (Slack, Zoom, email)
Event planning and coordination tools
Join Us
Neon is building the automation platform for enterprises.
We’re profitable, backed by top investors, and growing fast with 7+ figure contracts.
Apply today to help scale a rocket ship redefining enterprise automation and ensuring patients get life-saving medications when they need them.
Title Keywords: Executive Assistant, EA to CEO, Administrative Partner, Chief of Staff Associate, Executive Coordinator, Administrative Assistant, Startup EA
Compensation Range: $98K - $140K