Operations Coordinator



Administration, Operations
San Francisco, CA, USA
Posted on Wednesday, May 3, 2023

Company Description

Sagetap is a rapidly growing startup changing the way people discover new technology.

What we believe:

Software discovery is broken. Tech buyers are bombarded with cold sales outreach from established vendors, leaving startups with truly innovative solutions struggling to gain the market awareness they deserve. At Sagetap, we believe buyers need to be in the driver's seat, where they aren't being sold to unless they want to be sold to. We also believe that a startup's success should be driven by the actual product-market-fit of their solution, and not by their marketing budgets.

As a team, we are dedicated to building the first online platform that helps promising technology solutions get the recognition they deserve. We are proud to have the support of some of the best advisors and investors in the world, including NFX Ventures, Uncorrelated Ventures, and Emergent Ventures, who have helped create some of the products that you may already be using.

If you're excited about revolutionizing the tech industry and want to join a team that shares your passion, we'd love to hear from you.

Job Description

We're seeking an exceptional Operations Coordinator to join our team.

As the Operations Coordinator, you'll play a critical role in supporting our rapidly growing startup. You'll work closely with our leadership team to ensure our operations are running smoothly and efficiently, helping us to continue providing our customers with the highest quality service and experience. This is an incredible opportunity to be a part of an amazing, distributed, and passionate team, building the first online platform to bring joy back into technology discovery.

  • Exceptionally detail-oriented and capable of managing complex schedules and challenging requests
  • A quick learner and adaptable in a fast-paced environment
  • Driven to provide personalized and exceptional experiences for all stakeholders
  • A problem-solver who can troubleshoot issues on the fly with a "make-it-happen" attitude
  • Skilled at time management and prioritization with a can-do spirit
  • Positive and enthusiastic with excellent communication skills
  • A collaborative team player who is comfortable taking on new challenges in a dynamic environment
  • A critical thinker with a creative mindset who welcomes change and ambiguity
  • Proficient in Google Suite and familiarity with Salesforce is a plus

What You Will Do

  • Own and elevate user experience through prompt and professional communication, following up with potential sages, scheduling, and ensuring a smooth process from start to finish.
  • Partner and collaborate with Client Success Associates and Managers to address any questions or concerns they may have regarding the sage sourcing process.
  • Oversee and maintain a high-volume, fast-paced sage acquisition program to ensure that it runs smoothly and meets targets.
  • Serve as an ambassador for Sagetap's values, mission, and brand in every interaction with sages and builders.
  • Foster a positive and enjoyable expert experience that reinforces Sagetap's commitment to disrupting the tech industry and empowering its users.
  • Utilize Salesforce to manage user data, update and edit records, and maintain data integrity.
  • Prioritize urgent tasks, respond promptly and effectively, and identify opportunities for process improvement.
  • Track and analyze sage acquisition metrics to identify trends and areas for improvement, and collaborate with the team to implement changes and best practices.


  • Bachelor's degree in business administration, operations management, or a related field
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Ability to work independently and in a remote environment
  • Detail-oriented and able to multitask in a fast-paced environment
  • Proficient in G-suite.

Additional Information

This is a full-time position. This role is a remote position and can be based in any location. Since our distributed team works primarily across US time zones, US-based applicants are preferred. For full-time hires, we offer comprehensive insurance benefits to our employees and their qualifying dependents, in addition to flexible vacation, a 401(k), parental leave, and a suite of optional benefits and perks programs.

What we offer:

  • Competitive Salary

  • Stock Options

  • Medical, dental, and vision insurance

  • Professional Development and Career Growth

  • Generous Vacation and Holiday Policy

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.