Locations
San Francisco, CA, USA
industry
Administrative Services · Information Technology · Professional Services · Sales and Marketing · Security · Software
Size
11-50 employees
Stage
Series A
founded in
2015
REACH reinvents digital customer experience! Its next-generation customer engagement platform allows companies to conduct transactional meetings online in real-time with their clients, eliminating the need for a physical encounter. In a fully digital age, companies are still burdened with face-to-face meetings. REACH changes that by providing an in-browser video-based HTML collaboration session that provides an option to conduct a real-time session between a company agent and a customer as well as a customer self-service mode session, covering all transactional needs. The platform empowers companies to wrap up transactions - paperwork or ID verification processes - instantly and remotely, using any device. Its proprietary solution allows companies to increase closing ratios, reduce process time, Increase customer satisfaction & eliminate the need for a physical encounter. REACH is an award-winning startup that won multiple prizes in the Fin-tech domain and was recently selected by Deloitte as ''1 of the 6 most notable Israeli Fin-tech companies''. The company is growing rapidly with more than 100 paying customers and numerous pilots with global giants such as RBC, Mercedes Benz & Citi, on its path to make the digital age simpler for companies and their clients.
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