About Neon

The USA spends 20% of our GDP on healthcare. And 1/3 of that is administrative workflows: like phone calls, data entry, and endless back-and-forth between doctors, insurance companies, and patients.

That's $1,500,000,000 of spend on mundane jobs that can now be automated.

Neon is building the automation platform for healthcare: tackling this $1,500,000,000 of administrative bloat.

We're started by tech veterans, YC and MIT alums, and backed by top Silicon Valley investors.

We're profitable and growing fast with 7+ figure customer contracts.

Our vision is to become the AI automation platform for healthcare. We won’t stop until we’ve become a company on the scale of Palantir ($200B+ market cap), selling advanced automation solutions massive enterprises.

We know we’ll have won when healthcare executives in the largest healthcare orgs look to us as exemplars of healthcare automation.

In the future, when a hospital, health insurer, or pharma company exec wonders, “how can I automate this administrative function?” they will immediately think of Neon.

Read on if you want to join a rocket ship that is bringing SOTA AI systems to healthcare.

What’s unique about working here?

Team Personality

We’re a rare blend of mission-driven capitalists.

We see an opportunity to build a $200B+ business while helping patients get access to life-saving drugs.

Working like an athlete

We’re incredibly ambitious. We are sprinting at this market opportunity – playing to win.

As such, we are looking for “athletes” in each functional domain.

We work together, in person, in downtown San Francisco.

And we have frequent team offsites.

We believe this cadence is optimal for modern knowledge work. Remote work is not for us.

Frequent offsites

We spend one week every month offsite in beautiful places like Tahoe, Squamish, Mendocino, the Santa Cruz mountains, and Monterrey. We ship an incredible amount of product on these offsites. And we have a blast — climbing, swimming, surfing, and otherwise enjoying these beautiful places.

Rediscover the magic of working side by side with a team that — through their example of excellence — is inspiring you to reach your potential.

It’s not for everyone.

But if you long for an intense camaraderie that you can’t find elsewhere, then Neon is the place for you.

Jobs To Be Done

Primary objective: Work directly with the CEO to multiply their sales, marketing, and recruiting efforts.

Day-to-day: Work directly with the CEO on the company’s top priorities.

Broad examples

• Create a one-pager for a new prospective customer
• Recruit and manage a contract content marketer to generate 3x thought leadership pieces per week
• Engaging a marketing firm to set up ad retargeting on our website
• Warm up email domains for cold outreach, including learning how to set up DMARC and DKIM DNS records and testing email deliverability

Business operations & special projects

• Stand up net new functions, e.g.) sourcing, onboarding, and managing a 3rd party marketing agency to run our ads.

Market research

• Research lists of pharma companies and other companies that are relevant
• Find relevant people at those companies (past or current) who are relevant
• Scrape & structure data

Marketing & Communications

• Craft messaging for them that is personalized and relevant for our outreach
• Set up outbound sales & marketing campaigns
• Create collateral: slide decks, one-pagers, ad copy and graphics

Logistics & planning

• Prepare for our external conference attendance
• Buying plane tickets
• Organize & plan industry events

Skills Required

• Owning projects end-to-end: You will be tasked with taking high-level objectives, and getting it done.
• Phenomenal written communication ability
• Market research & analysis
• Spreadsheets: Financial modeling; Advanced spreadsheet functions; Data cleaning & enrichment; Data analysis
• Design & construction of sales & marketing collateral: Figma, Canva, Photoshop, or similar
• Lightweight scripting: Ability to write and debug simple scripts as necessary to automate tasks, scrape data, etc. (This boils down to ability to use LLMs effectively.)

Experience

Required healthcare / pharma knowledge:

• Must have experience in healthcare. Examples:
• consulted for healthcare organizations
• worked at a healthtech company
• worked at a pharma company

Specifically, candidates must understand:

1. The basic players in healthcare and their incentives: payers, providers, PBMs, pharma, etc.
2. critical commercial concepts and functions in healthcare. Examples:
   • primary/secondary insurance and coordination of benefits
   • value-based / capitated models
   • revenue cycle management

Misc

Should have some combination of these work experiences:

• Management consulting
• Startup business operations
• Early-stage startup

Personas

You might be a good fit for this role if you were...

• A management consultant whose clients included healthcare orgs: payers, health systems, pharma companies, etc.
• Founder or early hire at a startup
• Folks who have held business operations roles in small, fast-growing startups
• MBA grads who are down to grind

Competencies

• Organized & process-orientedStartups are chaotic.You will be juggling competing priorities, and must be able to build systems and processes to stay organized and on-task.You will be responsible for standing up net new functions. e.g.) you may be tasked with sourcing, onboarding, and managing a 3rd party marketing agency to run our ads.
• Urgency and hustleWe bring urgency to every day. We believe consistently moving fast yields a compounding structural advantage over our competitors. We are building this speed and urgency into our company’s cultural DNA.
• High agency, proactive & self-directedInstead of taking well-defined tasks, and executing them, your role will often require that you proactively identify and address issues.
• Cross-functionalYou must be comfortable wearing many hats. As you see in the “Jobs To Be Done” and “Skills”, you will manage tasks across functions like marketing, sales, and recruiting.

Join Us!

Neon is building the automation platform for healthcare.

We're tackling this $1,500,000,000 of administrative bloat.

We're backed by top Silicon Valley investors.

We're profitable and growing fast with 7+ figure customer contracts.

Apply today to join a rocket ship that is bringing SOTA AI systems to healthcare.