Role Summary

The Business Analyst, Revenue sits at the intersection of Revenue, Finance, and Systems. This role is responsible for defining, modeling, and reporting on the core metrics that drive revenue performance across Sales, Marketing, Customer Success, Support and Finance.

You will own metric definitions, forecasting models, and support executive reporting while partnering closely with Revenue leaders and Finance to ensure data accuracy, consistency, and actionability. This role is hands-on, analytical, and embedded directly in revenue decision-making.

This role supports monthly commission reporting for Sales and Customer Success, owning the monthly calculation logic and Salesforce-based reporting in partnership with FP&A, and delivering standardized outputs to Finance, HR, and FP&A for review and execution.

What you will do

Revenue Intelligence & Forecasting

• Own corporate revenue metric definitions including ARR, MRR, pipeline + conversion, bookings, win/loss, churn, expansion, CAC, LTV, and forecasting assumptions
• Build and maintain revenue forecasting and scenario models in partnership with Finance and Revenue leadership

Revenue Systems Reporting & Data Integrity

• Develop, maintain, and improve Salesforce reports and dashboards used by executives, Revenue leaders, and the Board
• Ensure Salesforce data requirements related to opportunities, pipeline stages, close dates, and revenue attribution are being met
• Collaborate with RevOps and Finance on reconciliations between Salesforce, billing systems, and financial reporting as required
• Support monthly commission reporting for the Revenue organization
• Build and maintain commission-supporting reports and data views in Salesforce to enable accurate payouts and performance tracking
• Partner with RevOps and Finance to audit commission drivers, resolve discrepancies, and support plan changes or new incentive structures

GTM Analytics & Strategic Insights

• Partner with Sales, Marketing, and CS leaders to translate business questions into analytical outputs
• Support GTM planning cycles including quarterly forecasting, capacity modeling, and performance reviews
• Provide ad-hoc analysis and insights that directly inform strategic and operational decisions

What you will bring

• 3+ years of experience as a Business Analyst, Revenue Operations Analyst, or similar role in a SaaS environment
• Strong hands-on experience building reports and dashboards in Salesforce
• Proven experience with revenue modeling, forecasting, and scenario analysis
• Strong understanding of SaaS revenue concepts and GTM motions
• High attention to detail with the ability to balance accuracy and speed
• Comfortable working cross-functionally with Revenue leaders and Finance
• Experience supporting variable compensation, commission reporting, or incentive-based performance metrics in a revenue organization
• Experience working with billing or subscription systems
• Working knowledge of HubSpot, particularly funnel reporting, attribution, and lifecycle stages
• Familiarity with Board-level reporting and executive narratives
• Experience supporting PE- or VC-backed SaaS organizations