Role Summary

We are hiring a strategic Account Manager, Distributor/Supplier to serve as the commercial owner for a portfolio of our key enterprise Distributor customers. This role is responsible for building high-level relationships with executive stakeholders, proactively identifying expansion opportunities, and driving revenue growth by selling the full Meal Ticket suite (Impact CRM, Trackmax, Insights, Trade Show and Strategic Supplier). You will partner closely with a dedicated Customer Success Manager in a "pod" model - allowing you to focus on commercial strategy and growth while they manage adoption and customer health. This role is designed for a consultative seller who thrives on navigating complex enterprise organizations and translating customer goals into actionable software solutions.

What You Will Do

Strategic Account Management

• Build and maintain deep, long-term relationships with key decision-makers (C-Suite, VP of Sales/Marketing) across your enterprise distributor accounts.
• Serve as a strategic advisor on how Meal Ticket’s products can optimize distributor profitability, sales efficiency, and supplier collaboration.
• Partner with the Customer Success team in a "pod" model to conduct Executive Business Reviews (EBRs), align on account health strategies, and ensure a unified customer experience.

Growth & Commercial Execution

• Proactively identify expansion opportunities within your existing book of business, including cross-selling new modules (e.g., Trackmax, Trade Show, Payments) and upsell opportunities.
• Manage the full sales cycle for expansion deals—from discovery and demo to contract negotiation and close.
• Translate customer goals into actionable software solutions, ensuring they understand the full value of the Meal Ticket ecosystem.

Operational Excellence

• Track account health metrics and engagement data to spot risks or expansion signals early.
• Maintain accurate records of pipeline, forecasts, and activity in Salesforce.
• Collaborate with Product and Engineering teams to relay enterprise customer feedback and influence the roadmap for distributor-focused features.

What You Will Bring

• 3–5 years of experience in Account Management, Enterprise Sales, or Customer Success, preferably in B2B SaaS.
• Strong consultative selling skills with the ability to navigate complex enterprise organizations.
• Experience working with foodservice distributors, supply chain technology, or CRM/Business Intelligence tools is highly preferred.
• Proven ability to work collaboratively in a "pod" or cross-functional team (CS, Support, Product) to drive customer outcomes.
• Data-driven mindset with the ability to interpret usage data and business KPIs to build compelling business cases for expansion.

How Success is Measured

• Expansion Revenue: Achieving quarterly and annual targets for upsells and cross-sells.
• Pipeline Generation: Consistent creation of new opportunities within the existing customer base.
• Retention: Maintaining high net dollar retention rates across your pod's portfolio.
• Strategic Engagement: Regular cadence of strategic meetings (QBRs/EBRs) with executive stakeholders.

Why Join Meal Ticket

• Directly manage relationships with our largest and most strategic enterprise customers.
• Drive significant revenue growth by selling a comprehensive suite of industry-leading products.
• Partner with a dedicated Customer Success team, allowing you to focus on strategy and commercial impact.
• Influence the product roadmap and future of distributor solutions at Meal Ticket.

How we feel about Diversity, Equity, Inclusion and Belonging -

Meal Ticket is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Meal Ticket. Please inform our HR Team (HR@mealticket.com) if you need any assistance completing any forms or to otherwise participate in our application or interview process.