Role Summary -

Reporting to the Chief HR Officer, this individual is a critical point of contact for employees with HR-related needs and a highly integral team member for the employee experience from onboarding to offboarding.

This individual will be a key hands-on partner & voice on the HR Team; contributing to and supporting our Chief HR Officer within designated functions in general day-to-day operations, change management, communication, employee engagement, belonging & inclusion; and a collaborative partner in the many facets and sub-functions of people operations . This support role will be a champion for the development of an organization that operates as one company & one team.

What you will do -

• Talent Acquisition - Guide company recruitment efforts by submitting and managing job requisitions, processing candidate applications ensuring timely communication and supporting hiring managers throughout the hiring process. recruitment process, including creating and posting job ads, scheduling interviews, & collaborating with hiring managers (or external talent agencies as needed)
• Onboarding & Offboarding - Oversee the onboarding and offboarding processes; managing employees through the HRIS, coordinating with internal partners and intuitively using our systems on/onboarding checklists to work smarter, not harder.
• Engagement & Belonging - Support the development and implementation of employee engagement initiatives, local & company-wide recognition, team-building & belonging activities/programs. Gather ongoing feedback from our employees organically and via our formalized eNPS survey strategy; enabling us to create the most inclusive work environment.
• Performance & Reward - Support the administration of Meal Ticket’s annual performance evaluation and reward cycles; to smoothly support employees and managers through the process
• Learning & Development - Identify training needs and partner with the broader HR team and the CHRO in the coordination of professional development programs
• Payroll & Benefits - Support and the management of our payroll process, and coordination of Benefit enrollments for employees in partnership with our designed Payroll & Benefits partners to ensure the effective administration of our programs
• Systems & Data - Maintain accurate, timely employee information & HRIS’ data integrity when updating employee profiles, employee change requests and general administration of HRIS activities (ie - transfers, reassignment, compensation, promotions, manager changes, etc)
• Policies & Compliance - Track our local compliance with all current employment legislation in your region, and ensure that all required company policies, procedures & compliance requirements) are up to date and in line with current local, national (state/federal) & international employment regulations; providing periodic updates & training for our people leaders, wherever they need to be updated with changes to any policies
• Facilities - Local Office/Facilities Management [Kitchen & Office Supplies, Building Leases, Insurance, Cleaning, Maintenance, Health & Safety]

What you will bring -

• Minimum 3-5 years of experience within the HR function with knowledge of best practices and compliance laws, healthcare setting a plus!
• Experience HRIS, ATS & Payroll Technologies.
• Strong communication, organizational, time-management, and problem-solving skills with exceptional attention to detail and accuracy.
• Self-motivated, data-driven, can-do attitude with a willingness to take on any task and see it through to completion.
• High level of professionalism, discretion and ability to follow confidentiality protocols both inside and outside the company
• A demonstrated ability to operate effectively in ambiguous, dynamic, high velocity situations; navigating complexity to build new processes by drawing insights from data to make sound decisions
• Strong customer service skills; ability to explain complex People issues to non-HR team members in an easy to understand manner