Revenue Operations Manager (Growth)



Sales & Business Development, Operations
San Francisco, CA, USA
Posted on Friday, July 14, 2023
EvenUp is a venture-backed generative AI startup that ensures injury victims are awarded the full value of their claims, expanding the $100B+ in awards granted to injury victims every year. Every year, the legal system has made it difficult for millions of ordinary people to seek justice, especially for folks without means or who come from underrepresented backgrounds. Our vision is to help these injury victims get the justice they deserve, irrespective of their income, demographics, or the quality of their legal representation.
EvenUp operates across all types of injury cases, from police brutality and child abuse to California wildfires and motor vehicle accidents. Our ML-driven software empowers attorneys to accurately assess the value of these cases by doing a core part of their workflow (legal drafting), enabling them to secure larger settlements in record time. As EvenUp evaluates more cases, our proprietary data grows, enhancing the precision of our predictions and delivering more value to both attorneys and victims alike.
As one of the fastest growing startups ($0 to $10M in ARR in <2 years), we raised $65M in investment from some of the best investors in the world (Bessemer, Bain Capital, Signalfire, DCM, NFX, Tribe Capital), seasoned tech executives (i.e. founder of Quora, SVP at Google, former CPO at Uber), and public figures that care about our social mission (Nas, Jared Leto, Byron Jones). Our team comes from top tech, legal, and investing backgrounds including Waymo, Google, Amazon, Uber, Quora, Blizzard, Norton Rose, Warburg Pincus, Bain, and McKinsey.
Why we're hiring our a Revenue Operations Manager now:
In the past year, our GTM team grew from 2 to 10+ as we doubled down on core Growth channels and experimented across new channels, playbooks, and lead gen tactics. As we deliver a roadmap to handle 10x our current volume and our team’s headcount continues to grow, we are looking for a meticulous and strategic Rev Ops Manager to empower the team. As a Revenue Operations Manager, you will be responsible for optimizing our revenue-generating processes, aligning sales and marketing strategies, and driving operational efficiency to maximize revenue growth.

As a Revenue Operations Manager at EvenUp, you will:

  • Forecast Management: Drive forecast management to ensure sustained, scalable, and predictable revenue growth. Develop strategies to meet ambitious revenue targets.
  • Data-Driven Insights: Design and generate dashboards and reports to monitor the revenue pipeline and performance. Leverage data to gain actionable insights and guide decision-making.
  • Process Optimization: Analyze and assess the end-to-end sales process to identify bottlenecks, inefficiencies, and areas for improvement. Implement solutions to optimize revenue-generating workflows.
  • Sales Enablement and Marketing Automation: Identify and implement systems for sales enablement, marketing automation, and productivity to improve conversion, attribution, and reporting.
  • Standardizing Sales Workflows: Streamline and standardize sales workflows to ensure consistency and effectiveness throughout the customer acquisition cycle.
  • Customer Journey Analysis: Collect, analyze, and interpret customer journey and funnel data to identify trends, opportunities, and potential risks. Use insights to enhance customer experience and revenue growth.
  • Cross-Functional Collaboration: Partner closely with cross-functional teams on priority GTM initiatives to ensure alignment and collaboration for shared success.
  • CRM Management: Manage CRM upkeep and reporting, driving efficiencies through the system to enhance data accuracy and sales effectiveness.

You come to the table with the following:

  • 4+ years of professional work experience in Revenue Operations, Growth Ops, and Growth Strategy: Your track record of experience in these areas within a SaaS or technology-driven organization demonstrates your deep understanding of revenue operations and growth-focused strategies.
  • In-depth knowledge of sales and marketing processes: You possess a comprehensive understanding of lead generation, pipeline management, and revenue forecasting, showcasing your expertise in driving sales and marketing success.
  • Experience in driving process improvement initiatives: Your background in implementing sales enablement tools and driving process improvement initiatives reflects your ability to optimize operational efficiency.
  • Strong analytical, modeling, and conceptual problem-solving skills: Your proficiency with BI Tools such as Metabase, Looker, Tableau, or similar showcases your data-driven approach to problem-solving. Knowledge of SQL/R/Python is an additional asset that enhances your analytical capabilities.
  • Proficiency in using CRM systems and marketing automation platforms: Your familiarity with CRM systems like Hubspot/Salesforce and marketing automation platforms, coupled with data analytics tools, enables you to leverage technology for marketing success.
  • Autonomous and Adaptable: You thrive in fast-moving startup or hyper-growth environments, taking charge of your work and adapting seamlessly to evolving situations.
  • Exceptional communication and interpersonal skills: Your effective communication and collaboration skills make you a strong team player. You confidently collaborate across cross-functional teams and present insights and recommendations to senior leadership.
Benefits & Perks:
We seek to empower all of our team members to fulfill our mission of making the world a more just place, regardless of our team’s function, geography, or experience level. To that end, we offer:
- Fully remote setup - work from wherever you feel is best (Plus a stipend to upgrade your home office!)
- Flexible working hours to match your style
- Offsites - get to meet your coworkers on a fully-expensed trip every 6-12 months!
- Choice of great medical, dental, and vision insurance plan options
- Flexible paid time off
- A variety of virtual team events such as game nights & happy hours
EvenUp is an equal-opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.