Work with the world's top founders

Cord is a team of veteran engineers, designers, and product leaders from companies like Facebook, Google, Adobe and others, that brings the power of collaboration to every app. We’ve loved working together in products like Figma and Notion, and believe the rest of the internet should feel like that: connected, collaborative, multiplayer.

Our tools shape how we work, and at Cord we’re building out a massive vision: connecting teams across all of their tools, letting them collaborate in context, staying in flow and enjoying powerful, rich modes of communication and productivity. At the same time, we enable SaaS vendors plug in a platform that solves collaboration for them in the best way possible, letting them focus on the unique value they add instead of chasing to reinvent chat.

Cord was founded by an early Facebook engineer and a PM from one of Facebook’s acquisitions. It’s backed by the world’s top investors, who’ve built multi-billion $ companies and led the early investments in companies like Slack, Notion, Figma, Stripe, Robinhood and others. They believe our mission to make collaboration at work more effective will create the next exciting brand and make a dent in how teams accomplish things together, and they’re in it to help us do that. You can listen to some of their thoughts here: Index, NFX x Elad Gil, Harry Stebbings x Jeff Morris Jr., Lars Rasmussen and others. We have the runway and their tailwinds to go after this and swing beyond the fences.

But we want to build this the right way: We’re a friendly team of grownups who’ve done this before, and are in it for the long haul. We want to create an opportunity for all of us to do the best work of our lives. We want to create with like-minded, passionate tinkerers and product craftspeople. And we want to build the company that mixes the best from all the cultures we worked in: Transparent, egalitarian, supportive. In our experience, success and fulfilment comes from focus, quality tools, deliberation and honing your craft - not from thrash, arbitrary deadlines and all-nighters. You can check out some of the team testimonials on Glassdoor (Hardly any threats were used to extract these.)

We’re looking for a Customer Success Engineer to come and shape client integrations.

This is one of those rare opportunities where thoughtful, proactive customer engagement truly will make the difference. Cord will succeed or fail based on the quality of our users’ experience. As one of the key members of this discipline, you’ll be able to help us shape our approach and culture. This is something we’re committed to investing in, enabling you to bring great ideas to life.

This role is ideal for someone who wants to go early stage, with all the opportunity and scope that brings. If you ever want to start your own business and learn what it’s like to be involved in a rapid growth, early stage startup - this is the role and the stage to join.

Like all startup roles, there will be a huge mix of work. You might be leading a QBR for a whitehot SaaS company one day and handling bug reports the next. You’re both steering at 30,000 feet, and sweeping the driveway.